Privacy Policy
At Solvo we respect your privacy and are committed to protecting the personal information you share with us. This policy explains what information we may collect, how we use it and what rights you have.
Information we may collect
We may collect information you provide voluntarily, as well as technical information generated automatically as you browse the site.
Data you provide voluntarily
When you fill out a form, write to us by email or WhatsApp, or book a meeting, we may receive data such as your name, email address, company and the content of your message. We use this information only to respond to your inquiry and for the commercial contact you requested.
Technical and browsing information
When you visit the site, technical information may be collected such as device type, browser, operating system, pages visited, time on site and general usage data. This information is used in aggregate to understand how the site is used and to improve the experience.
Google Analytics 4 and Google Tag Manager
We use Google Analytics 4 to measure and analyze site traffic, and Google Tag Manager to manage measurement tags. These tools may use cookies or similar technologies to collect browsing information. You can review Google's privacy policy.
Google Ads
We use Google Ads to measure conversions and the performance of our advertising campaigns. This tool is only activated when you accept the marketing category in the cookie notice. You can review Google's privacy policy.
Meta Pixel
We use Meta Pixel to measure conversions and the performance of our campaigns on Meta platforms. This tool is only activated when you accept the marketing category in the cookie notice. You can review Meta's privacy policy.
Microsoft Clarity (future use)
We plan to add Microsoft Clarity, a tool that lets us generate heatmaps and session recordings to understand how people interact with the site. Clarity may record clicks, scrolls and navigation, and applies mechanisms to mask sensitive content. You can review Microsoft's privacy policy.
Purposes of processing
We use the information to: measure and analyze site performance; improve the browsing experience; analyze the performance of our pages; measure conversions and the performance of our advertising campaigns; and respond to inquiries and maintain the commercial contact you requested.
Cookies and similar technologies
The site may use cookies and similar technologies to remember preferences and for the measurement tools mentioned above. You can configure your browser to reject or delete cookies, although this may affect how some features work.
Data retention
We keep information for as long as necessary to fulfill the purposes described and to handle your inquiries, unless applicable law requires a different period.
External providers
We may share information with service providers that help us operate the site and measure its use (such as Google, Meta and Microsoft), only within the limits necessary to provide those services.
Your rights
Depending on applicable law, you may request access to, correction, update or deletion of your personal data, as well as object to its processing. To exercise these rights, write to us at contacto@solvo.uy.
Contact
If you have questions about this policy or about how your data is handled, you can write to us at contacto@solvo.uy.